After looking at over a year of customer data, we decided to pivot our product from an “everything” assistant to an automated service. We’ve always put a long-term bet on automation, and we decided to explore this option now so we can focus on our product and technology. Our first vertical -- flight search & discovery -- will be the first of many to provide conversational commerce using NLP, speaking the language of our users to search for flights, with a booking function following shortly thereafter.
GoButler uses a unique, proprietary algorithm in conjunction with Priceline’s API to source and rank flights at the best value (in regards to time and money spent) for your requested date(s) and location.
Though we don’t necessarily source the “cheapest” flights, our backend system works to source and rank flights at the best value (in regards to time and money spent) for your requested date(s) and location. We make it easier by giving you limited options and only showing you flights you’d actually want to take. Your time is valuable, and we want to save you time when searching for flights.
GoButler cannot offer refunds directly, as they are subject to approval by individual airlines. Please contact the airline for information on how to cancel your flight and to receive a refund.
Unfortunately, we are unable to offer partial refunds for the difference if you find a cheaper flight. Flight prices fluctuate hour-by-hour and it’s impossible for us to know if prices will drop in the days/hours following a purchase.
GoButler’s flights feature is targeted towards business travelers, agents and personal assistants, but it is simple to use by all types of travelers. We want to provide a service that’s easy to use, giving our users an easy way to search and book their flights for business trips.
We wanted to provide the easiest, most streamlined experience for our users. We automated the flights feature to provide them with a quick and easy way to search and discover flights, all with the click of a few buttons, in the natural language of our users.
GoButler has partnered with Priceline, using their API to source flights from around the world. Our AI uses natural language processing (NLP), speaking the language of our users to search and discover flights within the U.S. and beyond.
The GoButler app is only available in the U.S.
No, searching for flights through GoButler is free. There are no additional costs associated with using our platform outside of the cost of the flight itself.
Our flights feature uses a unique algorithm to source flights based on user preferences. We do not receive commissions from Priceline or specific airlines to only show those flight options to you.
Yes, you can book flights for up to 8 passengers. To book for more than 1 person, simply type in the number of travelers when texting GoButler. We’ll take care of the rest.
You can use the flight feature as many times as you like! To restart the feature, simply click “Start over.”
Unfortunately, GoButler cannot provide refund for booking a wrong flight. Please contact the airline or Priceline for assistance with your refund (subject to airline/Priceline ticket policy).
GoButler never shares your credit card with a third party. In fact, GoButler never receives your full credit card details, as all information is encrypted and securely transmitted by Priceline when purchasing flights. Your security is of utmost importance to us, and we ensure that your information is never shared.
Yes - this flights feature is much easier to use than a traditional search engine. Instead of wasting precious time waiting for a travel agent or personal assistant to find and booking flights, GoButler searches and provides options within seconds. Users can discover flights using natural language, messaging in the same way as a they normally would when emailing or texting their travel agent.
To change a flight, please contact the airline directly and they will be able to assist with your flight change. Change fees may apply.
To cancel a flight, please contact the airline directly and they will be able to assist you. Cancellation fees may apply.
When booking a flight, you will receive an email from Priceline with confirmation of the booking and your flight itinerary, as we use Priceline for all booking. For additional help, please email@example.com.
Flight bookings are subject to the individual airlines, which release tickets 330 days prior to travel.
Refunds are at the discretion of the airline. Please contact them directly to receive a refund for a flight booking (fees may apply).
Please contact us at firstname.lastname@example.org for assistance.
To change an incorrect name on a ticket, please contact the booked airline directly. There is often a fee associated with changing a name on a booking.
You must check in directly through the airline to receive a mobile boarding pass. We are unable to send you one at this time.
Please contact Priceline or the airline to discuss your flight booking. For any questions related to the app, please contact email@example.com.
Please contact us via firstname.lastname@example.org so we can troubleshoot with you directly.
Thank you for reaching out about this problem within the app. We will look into this ASAP and get back to you.
Please contact the airline directly for ticket transfers. Transfer fees may apply.
Unfortunately, due to security reasons, we’re unable to send your confirmation email to any email not associated with your account. Please change the email on your account settings prior to booking to have your itinerary sent to another email.
Unfortunately, GoButler cannot refund part or all of your flight due to delays and cancellations. Rebooking and refunds are at the discretion of the airlines and dependent on current weather and airport conditions.
No, at this time we do not have the ability to provide push notifications to remind you to check in to your flight.
Unfortunately, we do not set prices for flights, and cannot offer you the same flight price as before. We recommend you call the airline directly to see if that rate is still available.
GoButler offers the ultimate convenience for our users, in the natural language they speak, using a messaging-based interface. The average person spends 6-10 hours researching for travel before booking. GoButler’s mission is give you back that time, offering you real time flights, based on your preferences and travel selections. We provide you with a more targeted list of flights, allowing you to search and book more quickly and efficiently.
Yes, this version is currently only available for iOS.
GoButler is free to download. Data rates vary by market and carrier.
To begin, download GoButler from the App Store. After pressing “Get Started” on the welcome screen, enter your name, followed by your cell phone number. You will receive a verification code shortly thereafter. After entering the four-digit verification code (and upon acceptance from the waitlist, if applicable), you can begin conversing with GoButler to search for flights.
Upon opening the app, users will be brought automatically to a screen that shows an easy-to-use messaging platform. From this interface, users can text directly with GoButler to search and book flights, all at the click of a button.
Yes, the app is secure. All bookings processed through the app use authentication and encryption to make sure user data is 100% safe and secure. Additionally, payment/credit card information is not stored on the app. When processing a transaction, GoButler never receives your full credit or debit card number, ensuring your financial data is safe and secure.
Booking for flights is handled directly through Priceline, using their booking flow and authentication to complete the transaction.
No, we have paused our SMS feature for the near future.
Contact us to update your profile at email@example.com to notify us of the change ahead of time.
To change your email in the GoButler app, go to your user profile and change your email address manually. This will update it in your account.
No, the GoButler app is no longer compatible with Apple Watch.
No. Due to the recent updates of our iOS app, you will no longer be able to use your Apple Watch to interact with GoButler.